FAQ / Contact
Contact form
Please complete the contact form, and we will strive to provide a prompt response. Alternatively, feel free to reach out to us directly via email at info@UNKWNSounds.com.
FAQ
Are kits royalty free?
While the majority of our samples are not royalty-free, there is ample opportunity to creatively utilize them for beat production, sampling, and collaboration with artists, all without any revenue splits—unless, of course, the sample pack is explicitly marked as royalty-free.
How do I receive my order upon puchase?
Upon purchase, you will receive a direct download link delivered to your email address.
Please ensure the accuracy of your email information.
If you do not receive your order, kindly check your spam folder. If the issue persists, don't hesitate to contact us at info@UNKWNSounds.com, providing your order number for assistance.
Are our samples compatible with all DAWS?
Yes, our samples are designed to be compatible with all digital audio workstations (DAWs).
- Ableton Live
- Logic Pro X
- Pro Tools
- FL Studio (Fruity Loops)
- Cubase
- Studio One
- Reaper
- GarageBand
- Bitwig Studio
- Reason
- Cakewalk by BandLab
- Ardour
- Tracktion
- Mixcraft
- Presonus Studio One
What is your refund policy?
All sales are non-refundable, and this policy is not subject to exceptions. When you make a purchase, you are accepting these terms. We cannot offer refunds because once a digital item is downloaded, it cannot be undone.
However, please don't hesitate to contact us. We may consider exceptions on a case-by-case basis.
How can I release with unkwn sounds?
Send demoes to: demo@unkwnsounds.com
We look forward to hearing.
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